Case Studies
Every engagement Cloud Integrate takes on starts with a business challenge and ends with a measurable outcome. Here's what that looks like across our clients.

From manual campaigns and fragmented data to automated talent journeys running in production.

From spaghetti architecture to a unified commercial crystal ball; rolled out to 300+ users across global markets.

From fragmented records and manual compliance to a single connected platform and a care operation that never loses the thread.
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RISE - Redesign and Improve Service Experience: from SLA penalties and siloed knowledge to a streamlined service operation used as blueprint for international rollout.
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From a broken CPQ tool and Excel reporting to unified revenue operations with full adoption and -2 FTE in operational cost.
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From unstable Excel files and manual campaign planning to Campaign Cloud a single source of truth for media operations.
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From Excel-based pricing and manual quoting to a fully digitalised pricing solution at 40% less cost than alternatives.
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From disconnected Zendesk and back-office silos to a unified Sales and Service platform - 120 users live on day one.
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From Excel-based room scheduling and manual client allocation to a real-time reservation platform built on Salesforce with GoMeddo.
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From a shared Salesforce org and accumulated technical debt to a clean, optimised Service Cloud environment restructured for governance and scale.