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Services
Whether you are transforming, running or scaling, we have a model for it.
Salesforce Summit Partner
Senior Salesforce Consulting Services: Implementation, Managed Service & Resourcing.
Business Consulting & Implementation
Most Salesforce implementations start in the wrong place — with the technology. The consultants arrive, configure the platform to approximate your current processes, and leave. Adoption is low. ROI is unclear. A year later, you need to re-implement.
Cloud Integrate starts differently. We begin with business discovery — understanding your commercial goals, your process realities, and the architecture for your future needs. We design the solution around the outcome, then build and deploy it using our 4D methodology: Discover, Design, Develop, Deploy.
The difference is measurable: clearer ROI, higher adoption, and a platform that scales with your business rather than constraining it.
- Launching Salesforce for the first time
- Redesigning business processes and digital architecture
- Expanding into new Salesforce Clouds & Agentforce
- Executing new business visions requiring strategy-led delivery
We start with your business, not Salesforce. Workshops and process analysis reveal the current state, identify gaps, and define the future architecture before a single decision is made.
Managed Services
Your Salesforce platform does not end at go-live. Users need support. Business requirements change. Salesforce releases three major updates a year. Without a team managing it continuously, platforms degrade — adoption falls, technical debt accumulates, and the business case erodes.
Cloud Integrate Managed Services covers everything: platform stability, user support, bug resolution, Salesforce release management, and proactive optimisation. You get the continuity of a dedicated team with the depth of a senior consultancy, without the overhead of hiring and retaining Salesforce talent internally.
The Support and Services pillars part of our Managed Services let you focus on your business while we handle the rest with our one-stop-shop-approach.
- Solving and proactive managing Salesforce technical issues
- Continuously improving existing Salesforce solutions to match evolving business needs
- Improving adoption via training activities with bite-sized demo videos, e-learning material, classroom sessions
- Incorporating relevant Salesforce new feature releases 3x a year
Support & Services Pillars
Our one-stop-shop approach covers everything your Salesforce platform needs to stay healthy, performant, and evolving.
SUPPORT
Incident Management
Solve disruptions and restore normal Salesforce operations before they impact your users or business processes.
Application Management
Keep your Salesforce platform secure, current, and performing across every major release.
Problem Management
Identify and eliminate the root causes of recurring incidents so the same issue never costs you twice.
Service
Service Management
Handle user questions, access requests, and data adjustments through a structured, SLA-backed service model.
End-User Training
Practical training sessions and reference materials that drive real adoption, not just go-live attendance.
Change Requests
Configuration changes and optimisations delivered on demand, governed and tracked with full audit trails.
Knowledge Sharing
A living knowledge base of resolved issues and solutions, reducing recurring support load over time.
Business Consulting & Implementation
Most Salesforce implementations start in the wrong place — with the technology. The consultants arrive, configure the platform to approximate your current processes, and leave. Adoption is low. ROI is unclear. A year later, you need to re-implement.
Cloud Integrate starts differently. We begin with business discovery — understanding your commercial goals, your process realities, and the architecture for your future needs. We design the solution around the outcome, then build and deploy it using our 4D methodology: Discover, Design, Develop, Deploy.
The difference is measurable: clearer ROI, higher adoption, and a platform that scales with your business rather than constraining it.
- Launching Salesforce for the first time
- Redesigning business processes and digital architecture
- Expanding into new Salesforce Clouds & Agentforce
- Executing new business visions requiring strategy-led delivery
We start with your business, not Salesforce. Workshops and process analysis reveal the current state, identify gaps, and define the future architecture before a single decision is made.
Most Salesforce implementations start in the wrong place, with the technology. The consultants arrive, configure the platform to approximate your current processes, and leave. Adoption is low. ROI is unclear. A year later, you need to re-implement.
Cloud Integrate starts differently. We begin with business discovery, understanding your commercial goals, your process realities, and the architecture for your future needs. We design the solution around the outcome, then build and deploy it using our 4D methodology: Discover, Design, Develop, Deploy.
The difference is measurable: clearer ROI, higher adoption, and a platform that scales with your business rather than constraining it.
Who is this for
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